Complete the notes below. Write ONE WORD ONLY from the passage in each gap.
(Questions 1-2-3-4-5-6-7-8-9)
The Early History of Cinnamon
Biblical times:
added to 1.
درست
نادرست
سوال 2 از 40
2. سوال
used to show 2. between people
درست
نادرست
سوال 3 از 40
3. سوال
Ancient Rome:
used for its sweet smell at 3.
درست
نادرست
سوال 4 از 40
4. سوال
Middle Ages:
added to food, especially meat
was an indication of a person’s 4.
درست
نادرست
سوال 5 از 40
5. سوال
known as a treatment for 5. and other health problems
درست
نادرست
سوال 6 از 40
6. سوال
grown in 6.
درست
نادرست
سوال 7 از 40
7. سوال
merchants used 7.{camels} to bring it to the Mediterranean
درست
نادرست
سوال 8 از 40
8. سوال
arrived in the Mediterranean at 8.
درست
نادرست
سوال 9 از 40
9. سوال
traders took it to 9. and sold it to destinations around Europe
درست
نادرست
سوال 10 از 40
10. سوال
Choose TRUE if the statement agrees with the information given in the text, choose FALSE if the statement contradicts the information given in the text, or choose NOT GIVEN if there is no information on this.
(Questions 10-11-12-13)
10.The Portuguese had control over the cinnamon trade in Ceylon throughout the 16th century.
درست
نادرست
سوال 11 از 40
11. سوال
11.The Dutch took over the cinnamon trade from the Portuguese as soon as they arrived in Ceylon.
درست
نادرست
سوال 12 از 40
12. سوال
12.The trees planted by the Dutch produced larger quantities of cinnamon than the wild trees.
درست
نادرست
سوال 13 از 40
13. سوال
13.The spice trade maintained its economic importance during the 19th century.
درست
نادرست
سوال 14 از 40
14. سوال
PART2
Questions: 14-15-16-17-18-19-20-21-22-23-24-25-26
Reading Passage 2 has six paragraphs, A–F. Which paragraph contains the following information? Choose the correct letter, A–F.
NB You may use any letter more than once
14.reference to research showing the beneficial effects of oxytocin on people
درست
نادرست
سوال 15 از 40
15. سوال
reasons why the effects of oxytocin are complex
درست
نادرست
سوال 16 از 40
16. سوال
16.mention of a period in which oxytocin attracted little scientific attention
درست
نادرست
سوال 17 از 40
17. سوال
17.reference to people ignoring certain aspects of their research data
درست
نادرست
سوال 18 از 40
18. سوال
Look at the following research findings and the list of researchers below. Who said these ideas? Choose the correct researcher with the letter, A–F.
(Questions 18-19-20)
List of Researchers
A. Markus Heinrichs B. Simone Shamay-Tsoory C. Jennifer Bartz D. Carolyn DeClerck E. Carsten De Dreu F. Sue Carter
18.People are more trusting when affected by oxytocin
درست
نادرست
سوال 19 از 40
19. سوال
19.Oxytocin increases people’s feelings of jealousy.
درست
نادرست
سوال 20 از 40
20. سوال
20.The effect of oxytocin varies from one type of person to another.
درست
نادرست
سوال 21 از 40
21. سوال
Complete the summary below. Write ONE WORD ONLY from the passage in each gap.
(Questions 21-22-23-24-25-26)
Oxytocin research
The earliest findings about oxytocin and bonding came from research involving 21.
درست
نادرست
سوال 22 از 40
22. سوال
It was also discovered that humans produce oxytocin during 22.
درست
نادرست
سوال 23 از 40
23. سوال
An experiment in 2005, in which participants were given either oxytocin or a 23. , reinforced the belief that the hormone had a positive effect.
درست
نادرست
سوال 24 از 40
24. سوال
However, later research suggests that this is not always the case. A study at the University of Haifa where participants took part in a 24. revealed the negative emotions which oxytocin can trigger.
درست
نادرست
سوال 25 از 40
25. سوال
A study at the University of Antwerp showed people’s lack of willingness to help 25. while under the influence of oxytocin.
درست
نادرست
سوال 26 از 40
26. سوال
Meanwhile, research at the University of Amsterdam revealed that people who have been given oxytocin consider 26. that are familiar to them in their own country to have more positive associations than those from other cultures.
درست
نادرست
سوال 27 از 40
27. سوال
PART3
Questions: 27-28-29-30-31-32-33-34-37-38-39-40
Choose the correct answer.
(Questions 27-28-29-30-31)
27.In the first paragraph, the writer says that most managers
درست
نادرست
سوال 28 از 40
28. سوال
28.According to the third paragraph, Coach was anxious to
درست
نادرست
سوال 29 از 40
29. سوال
29.What point is made about Tesco’s Greener Living programme?
درست
نادرست
سوال 30 از 40
30. سوال
30.What does the writer suggest about Nike’s strategy?
درست
نادرست
سوال 31 از 40
31. سوال
31.What was original about the ME2?
درست
نادرست
سوال 32 از 40
32. سوال
Look at the following statements and the list of companies below. Choose the correct company with the letter, i, ii, iii, or iv.
NB You may use any letter more than once
List of companies
i. Coach ii. Tesco iii. Nike iv. iToys
32.It turned the notion that its products could have harmful effects to its own advantage.
درست
نادرست
سوال 33 از 40
33. سوال
33.It extended its offering by collaborating with another manufacturer
درست
نادرست
سوال 34 از 40
34. سوال
34.It implemented an incentive scheme to demonstrate its corporate social responsibility.
درست
نادرست
سوال 35 از 40
35. سوال
35.It discovered that customers had a positive attitude towards dealing with difficult circumstances.
درست
نادرست
سوال 36 از 40
36. سوال
36.It responded to a growing lifestyle trend in an unrelated product sector.
درست
نادرست
سوال 37 از 40
37. سوال
37.It successfully avoided having to charge its customers less for its core products.
درست
نادرست
سوال 38 از 40
38. سوال
Complete each sentence with the correct ending from the box below. Choose the correct letter, i, ii, iii, or iv.
(Questions 38-39-40)
i. employ a combination of strategies to maintain your consumer base. ii. identify the most appropriate innovation strategy to use. iii. emphasise your brand’s traditional values with the cot.mteract-andaffirm strategy. iv. use the combine-and-transcend strategy to integrate the two worlds.
39.If there are any trend-related changes impacting on your category, you should
درست
نادرست
سوال 39 از 40
39. سوال
39.If a current trend highlights a negative aspect of your category, you should
درست
نادرست
سوال 40 از 40
40. سوال
40.If the consumers’ new focus has an increasing lack of connection with your offering, you should
درست
نادرست
READING PART 1
Questions 1 – 13
Bringing cinnamon to Europe
Cinnamon is a sweet, fragrant spice produced from the inner bark of trees of the genus Cinnamomum, which is native to the Indian sub-continent. It was known in biblical times, and is mentioned in several books of the Bible, both as an ingredient that was mixed with oils for anointing people’s bodies, and also as a token indicating friendship among lovers and friends. In ancient Rome, mourners attending funerals burnt cinnamon to create a pleasant scent. Most often, however, the spice found its primary use as an additive to food and drink. In the Middle Ages, Europeans who could afford the spice used it to flavour food, particularly meat, and to impress those around them with their ability to purchase an expensive condiment from the ‘exotic’ East. At a banquet, a host would offer guests a plate with various spices piled upon it as a sign of the wealth at his or her disposal. Cinnamon was also reported to have health benefits, and was thought to cure various ailments, such as indigestion.
Toward the end of the Middle Ages, the European middle classes began to desire the lifestyle of the elite, including their consumption of spices. This led to a growth in demand for cinnamon and other spices. At that time, cinnamon was transported by Arab merchants, who closely guarded the secret of the source of the spice from potential rivals. They took it from India, where it was grown, on camels via an overland route to the Mediterranean. Their journey ended when they reached Alexandria. European traders sailed there to purchase their supply of cinnamon, then brought it back to Venice. The spice then travelled from that great trading city to markets all around Europe. Because the overland trade route allowed for only small quantities of the spice to reach Europe, and because Venice had a virtual monopoly of the trade, the Venetians could set the price of cinnamon exorbitantly high. These prices, coupled with the increasing demand, spurred the search for new routes to Asia by Europeans eager to take part in the spice trade.
Seeking the high profits promised by the cinnamon market, Portuguese traders arrived on the island of Ceylon in the Indian Ocean toward the end of the 15th century. Before Europeans arrived on the island, the state had organized the cultivation of cinnamon. People belonging to the ethnic group called the Salagama would peel the bark off young shoots of the cinnamon plant in the rainy season, when the wet bark was more pliable. During the peeling process, they curled the bark into the ‘stick’ shape still associated with the spice today. The Salagama then gave the finished product to the king as a form of tribute. When the Portuguese arrived, they needed to increase production significantly, and so enslaved many other members of the Ceylonese native population, forcing them to work in cinnamon harvesting. In 1518, the Portuguese built a fort on Ceylon, which enabled them to protect the island, so helping them to develop a monopoly in the cinnamon trade and generate very high profits. In the late 16th century, for example, they enjoyed a tenfold profit when shipping cinnamon over a journey of eight days from Ceylon to India.
When the Dutch arrived off the coast of southern Asia at the very beginning of the 17th century, they set their sights on displacing the Portuguese as kings of cinnamon. The Dutch allied themselves with Kandy, an inland kingdom on Ceylon. In return for payments of elephants and cinnamon, they protected the native king from the Portuguese. By 1640, the Dutch broke the 150-year Portuguese monopoly when they overran and occupied their factories. By 1658, they had permanently expelled the Portuguese from the island, thereby gaining control of the lucrative cinnamon trade.
In order to protect their hold on the market, the Dutch, like the Portuguese before them, treated the native inhabitants harshly. Because of the need to boost production and satisfy Europe’s ever-increasing appetite for cinnamon, the Dutch began to alter the harvesting practices of the Ceylonese. Over time, the supply of cinnamon trees on the island became nearly exhausted, due to systematic stripping of the bark. Eventually, the Dutch began cultivating their own cinnamon trees to supplement the diminishing number of wild trees available for use.
Then, in 1796, the English arrived on Ceylon, thereby displacing the Dutch from their control of the cinnamon monopoly. By the middle of the 19th century, production of cinnamon reached 1,000 tons a year, after a lower grade quality of the spice became acceptable to European tastes. By that time, cinnamon was being grown in other parts of the Indian Ocean region and in the West Indies, Brazil, and Guyana. Not only was a monopoly of cinnamon becoming impossible, but the spice trade overall was diminishing in economic potential, and was eventually superseded by the rise of trade in coffee, tea, chocolate, and sugar.
READING PART 2
Questions 14 – 26
Oxytocin
The positive and negative effects of the chemical known as the ‘love hormone’
i Oxytocin is a chemical, a hormone produced in the pituitary gland in the brain. It was through various studies focusing on animals that scientists first became aware of the influence of oxytocin. They discovered that it helps reinforce the bonds between prairie voles, which mate for life, and triggers the motherly behaviour that sheep show towards their newborn lambs. It is also released by women in childbirth, strengthening the attachment between mother and baby. Few chemicals have as positive a reputation as oxytocin, which is sometimes referred to as the ‘love hormone’. One sniff of it can, it is claimed, make a person more trusting, empathetic, generous and cooperative. It is time, however, to revise this wholly optimistic view. A new wave of studies has shown that its effects vary greatly depending on the person and the circumstances, and it can impact on our social interactions for worse as well as for better.
ii Oxytocin’s role in human behaviour first emerged in 2005. In a groundbreaking experiment, Markus Heinrichs and his colleagues at the University of Freiburg, Germany, asked volunteers to do an activity in which they could invest money with an anonymous person who was not guaranteed to be honest. The team found that participants who had sniffed oxytocin via a nasal spray beforehand invested more money than those who received a placebo instead. T he study was the start of research into the effects of oxytocin on human interactions. ‘For eight years, it was quite a lonesome field,’ Heinrichs recalls. ‘Now, everyone is interested.’ These follow-up studies have shown that after a sniff of the hormone, people become more charitable, better at reading emotions on others’ faces and at communicating constructively in arguments. Together, the results fuelled the view that oxytocin universally enhanced the positive aspects of our social nature.
iii Then, after a few years, contrasting findings began to emerge. Simone ShamayTsoory at the University of Haifa, Israel, found that when volunteers played a competitive game, those who inhaled the hormone showed more pleasure when they beat other players, and felt more envy when others won. What’s more, administering oxytocin also has sharply contrasting outcomes depending on a person’s disposition. Jennifer Bartz from Mount Sinai School of Medicine, New York, found that it improves people’s ability to read emotions, but only if they are not very socially adept to begin with. Her research also shows that oxytocin in fact reduces cooperation in subjects who are particularly anxious or sensitive to rejection.
iv Another discovery is that oxytocin’s effects vary depending on who we are interacting with. Studies conducted by Carolyn DeClerck of the University of Antwerp, Belgium, revealed that people who had received a dose of oxytocin actually became less cooperative when dealing with complete strangers. Meanwhile, Carsten De Dreu at the University of Amsterdam in the Netherlands discovered that volunteers given oxytocin showed favouritism: Dutch men became quicker to associate positive words with Dutch names than with foreign ones, for example. According to De Dreu, oxytocin drives people to care for those in their social circles and defend them from outside dangers. So, it appears that oxytocin strengthens biases, rather than promoting general goodwill, as was previously thought.
v There were signs of these subtleties from the start. Bartz has recently shown that in almost half of the existing research results, oxytocin influenced only certain individuals or in certain circumstances. Where once researchers took no notice of such findings, now a more nuanced understanding of oxytocin’s effects is propelling investigations down new lines. To Bartz, the key to understanding what the hormone does lies in pinpointing its core function rather than in cataloguing its seemingly endless effects. There are several hypotheses which are not mutually exclusive. Oxytocin could help to reduce anxiety and fear. Or it could simply motivate people to seek out social connections. She believes that oxytocin acts as a chemical spotlight that shines on social clues – a shift in posture, a flicker of the eyes, a dip in the voice – making people more attuned to their social environment. This would explain why it makes us more likely to look others in the eye and improves our ability to identify emotions. But it could also make things worse for people who are overly sensitive or prone to interpreting social cues in the worst light.
vi Perhaps we should not be surprised that the oxytocin story has become more perplexing. The hormone is found in everything from octopuses to sheep, and its evolutionary roots stretch back half a billion years. ‘It’s a very simple and ancient molecule that has been co-opted for many different functions,’ says Sue Carter at the University of Illinois, Chicago, USA. ‘It affects primitive parts of the brain like the amygdala, so it’s going to have many effects on just about everything.’ Bartz agrees. ‘Oxytocin probably does some very basic things, but once you add our higher-order thinking and social situations, these basic processes could manifest in different ways depending on individual differences and context.’
READING PART 3
Questions 27 – 40
MAKING THE MOST OF TRENDS
Experts from Harvard Business School give advice to managers
Most managers can identify the major trends of the day. But in the course of conducting research in a number of industries and working directly with companies, we have discovered that managers often fail to recognize the less obvious but profound ways these trends are influencing consumers’ aspirations, attitudes, and behaviors. This is especially true of trends that managers view as peripheral to their core markets.
Many ignore trends in their innovation strategies or adopt a wait-and-see approach and let competitors take the lead. At a minimum, such responses mean missed profit opportunities. At the extreme, they can jeopardize a company by ceding to rivals the opportunity to transform the industry. T he purpose of this article is twofold: to spur managers to think more expansively about how trends could engender new value propositions in their core markets, and to provide some high-level advice on how to make market research and product development personnel more adept at analyzing and exploiting trends.
One strategy, known as ‘infuse and augment’, is to design a product or service that retains most of the attributes and functions of existing products in the category but adds others that address the needs and desires unleashed by a major trend. A case in point is the Poppy range of handbags, which the firm Coach created in response to the economic downturn of 2008. T he Coach brand had been a symbol of opulence and luxury for nearly 70 years, and the most obvious reaction to the downturn would have been to lower prices. However, that would have risked cheapening the brand’s image. Instead, they initiated a consumer-research project which revealed that customers were eager to lift themselves and the country out of tough times. Using these insights, Coach launched the lower-priced Poppy handbags, which were in vibrant colors, and looked more youthful and playful than conventional Coach products. Creating the sub-brand allowed Coach to avert an across-the-board price cut. In contrast to the many companies that responded to the recession by cutting prices, Coach saw the new consumer mindset as an opportunity for innovation and renewal.
A further example of this strategy was supermarket Tesco ‘s response to consumers’ growing concerns about the environment. With that in mind, Tesco, one of the world’s top five retailers, introduced its Greener Living program, which demonstrates the company’s commitment to protecting the environment by involving consumers in ways that produce tangible results. For example, Tesco customers can accumulate points for such activities as reusing bags, recycling cans and printer cartridges, and buying home-insulation materials. Like points earned on regular purchases, these green points can be redeemed for cash. Tesco has not abandoned its traditional retail offerings but augmented its business with these innovations, thereby infusing its value proposition with a green streak.
A more radical strategy is ‘combine and transcend’. This entails combining aspects of the product’s existing value proposition with attributes addressing changes arising from a trend, to create a novel experience – one that may land the company in an entirely new market space. At first glance, spending resources to incorporate elements of a seemingly irrelevant trend into one’s core offerings sounds like it’s hardly worthwhile. But consider Nike’s move to integrate the digital revolution into its reputation for high-performance athletic footwear. In 2006, they teamed up with technology company Apple to launch Nike+, a digital sports kit comprising a sensor that attaches to the running shoe and a wireless receiver that connects to the user’s iPod. By combining Nike’s original value proposition for amateur athletes with one for digital consumers, the Nike+ sports kit and web interface moved the company from a focus on athletic apparel to a new plane of engagement with its customers.
A third approach, known as ‘counteract and reaffirm’, involves developing products or services that stress the values traditionally associated with the category in ways that allow consumers to oppose – or at least temporarily escape from – the aspects of trends they view as undesirable. A product that accomplished this is the ME2, a video game created by Canada’s iToys. By reaffirming the toy category’s association with physical play, the ME2 counteracted some of the widely perceived negative impacts of digital gaming devices. Like other handheld games, the device featured a host of exciting interactive games, a full-color LCD screen, and advanced 30 graphics. What set it apart was that it incorporated the traditional physical component of children’s play: it contained a pedometer, which tracked and awarded points for physical activity (walking, running, biking, skateboarding, climbing stairs). The child could use the points to enhance various virtual skills needed for the video game. The ME2, introduced in mid- 2008, catered to kids’ huge desire to play video games while countering the negatives, such as associations with lack of exercise and obesity.
Once you have gained perspective on how trend-related changes in consumer opinions and behaviors impact on your category, you can determine which of our three innovation strategies to pursue. When your category’s basic value proposition continues to be meaningful for consumers influenced by the trend, the infuse-and-augment strategy will allow you to reinvigorate the category. If analysis reveals an increasing disparity between your category and consumers’ new focus, your innovations need to transcend the category to integrate the two worlds. Finally, if aspects of the category clash with undesired outcomes of a trend, such as associations with unhealthy lifestyles, there is an opportunity to counteract those changes by reaffirming the core values of your category.
Trends – technological, economic, environmental, social, or political – that affect how people perceive the world around them and shape what they expect from products and services present firms with unique opportunities for growth.
محدودیت زمان: 0
خلاصه آزمون
0 از 40 سوالات تکمیل شد
سوالات:
اطلاعات
شما قبلاً این آزمون را تکمیل کردهاید. به همین خاطر نمیتوانید این آزمون را دوباره شروع کنید.
آزمون در حال بارگذاری است…
برای شروع این آزمون باید ثبتنام کنید یا وارد شوید.
Choose TRUE if the statement agrees with the information given in the text, choose FALSE if the statement contradicts the information given in the text, or choose NOT GIVEN if there is no information on this.
The cork oak has the thickest bark of any living tree 1.
درست
نادرست
سوال 2 از 40
2. سوال
cellular structure as natural cork 2.
درست
نادرست
سوال 3 از 40
3. سوال
Individual cork oak trees must be left for 25 years between the first and second harvest 3.
درست
نادرست
سوال 4 از 40
4. سوال
Cork bark should be stripped in dry atmospheric conditions 4.
درست
نادرست
سوال 5 از 40
5. سوال
The only way to remove the bark from cork oak trees is by hand 5.
درست
نادرست
سوال 6 از 40
6. سوال
Complete the notes below. Write ONE WORD ONLY from the passage in each gap.
Comparison of aluminium screw caps and cork bottle stoppers
Complete the sentences below. Write ONE WORD ONLY from the passage in each gap.
The writer mentions collecting 14. as an example of collecting in order to make money.
درست
نادرست
راهنمایی
Choose YES if the statement agrees with the writer’s claims, choose NO if the statement contradicts the writer’s claims, or choose NOT GIVEN if there is impossible to say what the writer thinks about this.
سوال 15 از 40
15. سوال
Collectors may get a feeling of 15. from buying and selling items.
درست
نادرست
سوال 16 از 40
16. سوال
Collectors’ clubs provide opportunities to share 16.
درست
نادرست
سوال 17 از 40
17. سوال
Collectors’ clubs offer 17. with people who have similar interests.
درست
نادرست
سوال 18 از 40
18. سوال
Collecting sometimes involves a life-long 18. for a special item.
درست
نادرست
سوال 19 از 40
19. سوال
Searching for something particular may prevent people from feeling their life is completely 19.
درست
نادرست
سوال 20 از 40
20. سوال
Stamp collecting may be 20. because it provides facts about different countries.
درست
نادرست
سوال 21 از 40
21. سوال
tends to be mostly a male hobby 21..
درست
نادرست
سوال 22 از 40
22. سوال
Choose TRUE if the statement agrees with the information given in the text, choose FALSE if the statement contradicts the information given in the text, or choose NOT GIVEN if there is no information on this.
The number of people buying dolls has grown over the centuries 22.
درست
نادرست
سوال 23 از 40
23. سوال
Sixteenth century European dolls were normally made of wax and porcelain 23.
درست
نادرست
سوال 24 از 40
24. سوال
Arranging a stamp collection by the size of the stamps is less common than other methods 24.
درست
نادرست
سوال 25 از 40
25. سوال
Someone who collects unusual objects may want others to think he or she is also unusual 25.
درست
نادرست
سوال 26 از 40
26. سوال
Collecting gives a feeling that other hobbies are unlikely to inspire 26.
Choose the correct answer, of heading for paragraphs A–F from the list of headings below.
(Question: 27 – 28 – 29 – 30 – 31 – 32)
List of Headings
i.Courses that require a high level of commitment
ii.A course title with two meanings
iii.The equal importance of two key issues
iv.Applying a theory in an unexpected context
v.The financial benefits of studying
vi.A surprising course title
vii.Different names for different outcomes
viii.The possibility of attracting the wrong kind of student
Section A 27.
درست
نادرست
سوال 28 از 40
28. سوال
Section B 28.
درست
نادرست
سوال 29 از 40
29. سوال
Section C 29.
درست
نادرست
سوال 30 از 40
30. سوال
Section D 30.
درست
نادرست
سوال 31 از 40
31. سوال
Section E 31.
درست
نادرست
سوال 32 از 40
32. سوال
Section F 32.
درست
نادرست
سوال 33 از 40
33. سوال
Complete the summary. Write NO MORE THAN TWO WORDS from the text in each gap.
The ‘Arson for Profit’ course
This is a university course intended for students who are undergraduates and who are studying 28.
درست
نادرست
سوال 34 از 40
34. سوال
The expectation is that they will become 34. specialising in arson.
درست
نادرست
سوال 35 از 40
35. سوال
The course will help them to detect cases of arson and find 35. of criminal intent
درست
نادرست
سوال 36 از 40
36. سوال
Leading to successful 36. in the courts.
درست
نادرست
سوال 37 از 40
37. سوال
Choose YES if the statement agrees with the writer’s claims, choose NO if the statement contradicts the writer’s claims, or choose NOT GIVEN if there is impossible to say what the writer thinks about this.
It is difficult to attract students onto courses that do not focus on a career 37.
درست
نادرست
سوال 38 از 40
38. سوال
The ‘Arson for Profit’ course would be useful for people intending to set fire to buildings 38.
درست
نادرست
سوال 39 از 40
39. سوال
Fire science courses are too academic to help people to be good at the job of firefighting 39.
درست
نادرست
سوال 40 از 40
40. سوال
The writer’s fire science students provided a detailed definition of the purpose of their studies 40.
درست
نادرست
READING PART 1
Questions 1 – 2
Cork
Cork – the thick bark of the cork oak tree (Quercus suber) – is a remarkable material. It is tough, elastic, buoyant, and fire-resistant, and suitable for a wide range of purposes. It has also been used for millennia: the ancient Egyptians sealed their sarcophagi (stone coffins) with cork, while the ancient Greeks and Romans used it for anything from beehives to sandals.
And the cork oak itself is an extraordinary tree. Its bark grows up to 20 cm in thickness, insulating the tree like a coat wrapped around the trunk and branches and keeping the inside at a constant 20°c all year round. Developed most probably as a defence against forest fires, the bark of the cork oak has a particular cellular structure – with about 40 million cells per cubic centimetre – that technology has never succeeded in replicating. The cells are filled with air, which is why cork is so buoyant. It also has an elasticity that means you can squash it and watch it spring back to its original size and shape when you release the pressure.
Cork oaks grow in a number of Mediterranean countries, including Portugal, Spain, Italy, Greece and Morocco. They flourish in warm, sunny climates where there is a minimum of 400 millimetres of rain per year, and not more than 800 millimetres. Like grape vines, the trees thrive in poor soil, putting down deep roots in search of moisture and nutrients. Southern Portugal’s Alentejo region meets all of these requirements, which explains why, by the early 20th century, this region had become the world’s largest producer of cork, and why today it accounts for roughly half of all cork production around the world.
Most cork forests are family-owned. Many of these family businesses, and indeed many of the trees themselves, are around 200 years old. Cork production is, above all, an exercise in patience. From the planting of a cork sapling to the first harvest takes 25 years, and a gap of approximately a decade must separate harvests from an individual tree. And for top-quality cork, it’s necessary to wait a further 15 or 20 years. You even have to wait for the right kind of summer’s day to harvest cork. If the bark is stripped on a day when it’s too cold – or when the air is damp – the tree will be damaged.
Cork harvesting is a very specialised profession. No mechanical means of stripping cork bark has been invented, so the job is done by teams of highly skilled workers. First, they make vertical cuts down the bark using small sharp axes, then lever it away in pieces as large as they can manage. The most skilful corkstrippers prise away a semi-circular husk that runs the length of the trunk from just above ground level to the first branches. It is then dried on the ground for about four months, before being taken to factories, where it is boiled to kill any insects that might remain in the cork. Over 60% of cork then goes on to be made into traditional bottle stoppers, with most of the remainder being used in the construction trade. Corkboard and cork tiles are ideal for thermal and acoustic insulation, while granules of cork are used in the manufacture of concrete.
Recent years have seen the end of the virtual monopoly of cork as the material for bottle stoppers, due to concerns about the effect it may have on the contents of the bottle. This is caused by a chemical compound called 2,4,6-trichloroanisole (TCA), which forms through the interaction of plant phenols, chlorine and mould. The tiniest concentrations – as little as three or four parts to a trillion – can spoil the taste of the product contained in the bottle. The result has been a gradual yet steady move first towards plastic stoppers and, more recently, to aluminium screw caps. These substitutes are cheaper to manufacture and, in the case of screw caps, more convenient for the user.
The classic cork stopper does have several advantages, however. Firstly, its traditional image is more in keeping with that of the type of high quality goods with which it has long been associated. Secondly – and very importantly – cork is a sustainable product that can be recycled without difficulty. Moreover, cork forests are a resource which support local biodiversity, and prevent desertification in the regions where they are planted. So, given the current concerns about environmental issues, the future of this ancient material once again looks promising.
READING PART 2
Questions 3 – 4
COLLECTING AS A HOBBY
Collecting must be one of the most varied of human activities, and it’s one that many of us psychologists find fascinating. Many forms of collecting have been dignified with a technical name: an archtophilist collects teddy bears, a philatelist collects postage stamps, and a deltiologist collects postcards. Amassing hundreds or even thousands of postcards, chocolate wrappers or whatever, takes time, energy and money that could surely be put to much more productive use. And yet there are millions of collectors around the world. Why do they do it?
There are the people who collect because they want to make money – this could be called an instrumental reason for collecting; that is, collecting as a means to an end. They’ll look for, say, antiques that they can buy cheaply and expect to be able to sell at a profit. But there may well be a psychological element, too – buying cheap and selling dear can give the collector a sense of triumph. And as selling online is so easy, more and more people are joining in.
Many collectors collect to develop their social life, attending meetings of a group of collectors and exchanging information on items. This is a variant on joining a bridge club or a gym, and similarly brings them into contact with like-minded people.
Another motive for collecting is the desire to find something special, or a particular example of the collected item, such as a rare early recording by a particular singer. Some may spend their whole lives in a hunt for this. Psychologically, this can give a purpose to a life that otherwise feels aimless. There is a danger, though, that if the individual is ever lucky enough to find what they’re looking for, rather than celebrating their success, they may feel empty, now that the goal that drove them on has gone.
If you think about collecting postage stamps, another potential reason for it – or, perhaps, a result of collecting – is its educational value. Stamp collecting opens a window to other countries, and to the plants, animals, or famous people shown on their stamps. Similarly, in the 19th century, many collectors amassed fossils, animals and plants from around the globe, and their collections provided a vast amount of information about the natural world. Without those collections, our understanding would be greatly inferior to what it is.
In the past – and nowadays, too, though to a lesser extent-a popular form of collecting, particularly among boys and men, was trainspotting. This might involve trying to see every locomotive of a particular type, using published data that identifies each one, and ticking off each engine as it is seen. Trainspotters exchange information, these days often by mobile phone, so they can work out where to go to, to see a particular engine. As a byproduct, many practitioners of the hobby become very knowledgeable about railway operations, or the technical specifications of different engine types.
Similarly, people who collect dolls may go beyond simply enlarging their collection, and develop an interest in the way that dolls are made, or the materials that are used. These have changed over the centuries from the wood that was standard in 16th century Europe, through the wax and porcelain of later centuries, to the plastics of today’s dolls. Or collectors might be inspired to study how dolls reflect notions of what children like, or ought to like.
Not all collectors are interested in learning from their hobby, though, so what we might call a psychological reason for collecting is the need for a sense of control, perhaps as a way of dealing with insecurity. Stamp collectors, for instance, arrange their stamps in albums, usually very neatly, organising their collection according to certain commonplace principles – perhaps by country in alphabetical order, or grouping stamps by what they depict – people, birds, maps, and so on.
One reason, conscious or not, for what someone chooses to collect is to show the collector’s individualism. Someone who decides to collect something as unexpected as dog collars, for instance, may be conveying their belief that they must be interesting themselves. And believe it or not, there is at least one dog collar museum in existence, and it grew out of a personal collection.
Of course, all hobbies give pleasure, but the common factor in collecting is usually passion: pleasure is putting it far too mildly. More than most other hobbies, collecting can be totally engrossing, and can give a strong sense of personal fulfilment. To non-collectors it may appear an eccentric, if harmless, way of spending· time, but potentially, collecting has a lot going for it.
READING PART 3
Questions 5 – 7
What’s the purpose of gaining knowledge?
A‘I would found an institution where any person can find instruction in any subject.’ That was the founder’s motto for Cornell University, and it seems an apt characterization of the different university, also in the USA, where I currently teach philosophy. A student can prepare for a career in resort management, engineering, interior design, accounting, music, law enforcement, you name it. But what would the founders of these two institutions have thought of a course called ‘Arson for Profit’? I kid you not: we have it on the books. Any undergraduates who have met the academic requirements can sign up for the course in our program in ‘fire science’.
BNaturally, the course is intended for prospective arson investigators, who can learn all the tricks of the trade for detecting whether a fire was deliberately set, discovering who did it, and establishing a chain of evidence for effective prosecution in a court of law. But wouldn’t this also be the perfect course for prospective arsonists to sign up for? My point is not to criticize academic programs in fire science: they are highly welcome as part of the increasing professionalization of this and many other occupations. However, it’s not unknown for a firefighter to torch a building. This example suggests how dishonest and illegal behavior, with the help of higher education, can creep into every aspect of public and business life.
CI realized this anew when I was invited to speak before a class in marketing, which is another of our degree programs. The regular instructor is a colleague who appreciates the kind of ethical perspective I can bring as a philosopher. There are endless ways I could have approached this assignment, but I took my cue from the title of the course: ‘Principles of Marketing’. It made me think to ask the students, ‘Is marketing principled?’ After all, a subject matter can have principles in the sense of being codified, having rules, as with football or chess, without being principled in the sense of being ethical. Many of the students immediately assumed that the answer to my question about marketing principles was obvious: no. Just look at the ways in which everything under the sun has been marketed; obviously it need not be done in a principled (=ethical) fashion.
Dls that obvious? I made the suggestion, which may sound downright crazy in light of the evidence, that perhaps marketing is by definition principled. My inspiration for this judgement is the philosopher Immanuel Kant, who argued that any body of knowledge consists of an end (or purpose) and a means.
ELet us apply both the terms ‘means’ and ‘end’ to marketing. The students have signed up for a course in order to learn how to market effectively. But to what end? There seem to be two main attitudes toward that question. One is that the answer is obvious: the purpose of marketing is to sell things and to make money. The other attitude is that the purpose of marketing is irrelevant: Each person comes to the program and course with his or her own plans, and these need not even concern the acquisition of marketing expertise as such. My proposal, which I believe would also be Kant’s, is that neither of these attitudes captures the significance of the end to the means for marketing. A field of knowledge or a professional endeavor is defined by both the means and the end; hence both deserve scrutiny. Students need to study both how to achieve X, and also what X is.
FIt is at this point that ‘Arson for Profit’ becomes supremely relevant. That course is presumably all about means: how to detect and prosecute criminal activity. It is therefore assumed that the end is good in an ethical sense. When I ask fire science students to articulate the end, or purpose, of their field, they eventually generalize to something like, ‘The safety and welfare of society,’ which seems right. As we have seen, someone could use the very same knowledge of means to achieve a much less noble end, such as personal profit via destructive, dangerous, reckless activity. But we would not call that firefighting. We have a separate word for it: arson. Similarly, if you employed the ‘principles of marketing’ in an unprincipled way, you would not be doing marketing. We have another term for it: fraud. Kant gives the example of a doctor and a poisoner, who use the identical knowledge to achieve their divergent ends. We would say that one is practicing medicine, the other, murder.